terms and conditions

By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact us at sales@daisydiva.co.uk

Copyright

The copyright to the contents of this website belongs to Daisy Diva natural Products. Users may download, view and print materials for their own personal, non-commercial use. The contents must not be used for commercial or business purposes without prior written permission from Daisy Diva Natural Products.

Payment

Payment for goods ordered can be made by most major credit card or debit card and PayPal which are processed by PayPal on our behalf and ensures maximum security of the processing system.
Making a purchase could not be easier. Just browse our products section, and click on the relevant “buy now” button for the item that you wish to buy and put them into the shopping cart. After you have finished your selection,choose your shipping option ” recalculate” then click on “Go to Payments” where you will be asked for a few details that we need to be able to satisfy the order.
We can except cheques or postal orders via post made payable to “Mandy Allen”

Shipping and Handling

We make a small packaging charge plus shipping. Shipping is at cost and is based on the weight of items ordered. There are 3 shipping zones; United Kingdom (excluding Channel Islands), Europe and World Zones 1 and 2. Shipping charges are added to the total value of the goods ordered after selecting which option you require. Recipients of orders sent to destinations outside the EEC (including the Channel Islands) are responsible for any local taxes that are due on the goods.

Delivery

We will normally dispatch your order to you within 2-3 business days ( excluding special orders ).Postage times depend on the option selected

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Returns Policy

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within seven working days of their receipt of the goods. UK residents wishing to cancel an order under these Regulations should return the goods to Daisy Diva Natural Products,4 Belmont Terrace, Luddendenfoot, West Yorkshire HX2 6BB in their original packing and in their original condition.
Daisy Diva Natural Products will not accept any responsibility for loss or damage to goods returned in this way until they are received at our above address, and we strongly recommend that returns are sent by Recorded Delivery or some other means of tracked delivery system. A re-delivery charge (at our standard rates) will apply for all replacements
Once we receive the goods in saleable condition We will then refund the full value of the goods less the original delivery charges, as soon as possible and no longer than 30 days from the date of purchase.
These Terms and Conditions do not affect your Statutory Rights.

Storage

Products should be kept in their original packaging and stored away from direct sunlight or extreme temperatures .
As our products are handmade and hand cut, slight variations in colour, size or scent may occur between batches.

Privacy Policy

Daisy Diva Natural Products will not disclose buyers’ information to third parties. Cookies are used on the shopping site to keep track of the contents of your shopping cart once you have selected an item and to store your details if you select the ‘Remember Me’ Option.
We may at time to time communicate with you to let you know of new products, services or promotions available on the website unless you request otherwise.

Credit Card Security

All credit card numbers are only entered on the PayPal website are subject to their security and protection. Daisy Diva Natural Products do not collect credit card details in any way.

Third Party Links

Daisy Diva Natural Products are not responsible for the content of any off-website pages or any other websites linked to or from the Site

Contact Details

You can contact us
via e mail sales@daisydiva.co.uk,
by post Daisy Diva Natural Products,4 Belmont Terrace, Luddendenfoot, West Yorkshire HX2 6BB
or by telephone International +44 (0) 1422 883441